I’ve got a bank account in Japan to make business with my Japan-based clients easier. I just got a letter from them advising me that backup tapes with my information were lost. They tell me the data was encrypted and I’m not at any risk of identity theft. For the sake of argument, I’ll take them at their word.
What’s interesting to me about this is that I got a letter at all: if this were happening with an American bank, I don’t think I would have. Frankly, I’d rather know about the mistakes–and know that I will know when there is a mistake–than put up with the “trust us” routine.
yeah, i got that letter today too and had the same reaction.